Glossary term
Agentic workflow
A business process in which AI components plan or execute some steps, usually alongside fixed steps and human approvals.
The term covers a spectrum, from fixed workflows that call a model at certain steps to processes where an agent chooses the path.
In practice, reliable agentic workflows keep deterministic steps deterministic and use model judgement only where inputs are unstructured or the path varies.
Related terms
- AI agentA system in which a language model decides which actions to take, calls tools to take them and uses the results to choose its next step.
- OrchestrationCoordinating the steps of an AI-enabled process: model calls, retrieval, tools, rules, approvals, retries and error handling.
- Human-in-the-loopA design in which people review, approve or correct AI outputs or actions at defined points.
Turning concepts into a working system?
We help teams choose the right pattern and build it with evaluation from day one.