Case studies / Proof and results
How we build, shown in the open
Client stories appear here only with client approval and evidence of outcomes. None are published yet. Meanwhile, these reference architectures show exactly how we would approach common problems. Each one is labelled as an illustrative scenario.
/ 01Library
Reference architectures
6 records
- Illustrative scenarioPermission-aware knowledge copilot for a multi-site operations teamA reference architecture for answering procedure questions from thousands of documents while respecting site-level access rights.Read architecture
- Illustrative scenarioContract clause extraction to support an in-house legal teamA reference architecture for extracting key terms from supplier contracts into a reviewable register.Read architecture
- Illustrative scenarioAgentic triage and reply drafting for a B2B support queueA reference architecture where an agent gathers context, proposes a resolution and waits for agent approval.Read architecture
- Illustrative scenarioGoverned natural-language analytics for a finance teamA reference architecture for plain-language questions over finance data via a semantic layer, with visible SQL.Read architecture
- Illustrative scenarioInbound lead processing with AI steps in a deterministic workflowA reference architecture that classifies, enriches and routes inbound enquiries, then drafts replies for sellers.Read architecture
- Illustrative scenarioVoice assistant for appointment changes with warm hand-offA reference architecture for a phone assistant that handles bookings and transfers complex calls with a summary.Read architecture
/ 02Case study anatomy
What every verified story will include
01
Problem and baseline
The business problem and how it was measured before any AI was involved.
02
AI architecture
Sources, models, retrieval, tools, controls and integrations, shown as a diagram.
03
Delivery
Phases, decisions, what changed along the way and what we would do differently.
04
Verified outcome and quote
Results with their evidence and a client quote approved for publication.
Want to see an architecture for your problem?
We will sketch a reference design for your workflow in a consultation, including risks and how we would measure success.